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  • May 16, 2011
  • 09:30 PM

Spanish Language Contact Center Solution Trends: Impact of Growing Hispanic Population in U.S.

Mae Kowalke / TMC Net
As the Spanish-speaking Hispanic population in the U.S. grows, opportunities are opening up in the outsourced services market. That’s because companies using call centers to provide customer service must increasingly take language and culture into consideration, in order to provide a high level of Spanish language contact center solutions.

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